Vodafone to hike broadband and mobile prices by 14.4% - can you leave penalty-free?
Some Vodafone broadband and mobile customers will see a 14.4% bill hike from April, find out if you’re affected and if you can leave penalty-free
- (opens in new tab)
- (opens in new tab)
- (opens in new tab)
- Look After My Bills Newsletter Newsletter

Vodafone will hike prices for its broadband and mobile customers by 14.4%, but not all customers will be affected - find out where you stand and what your options are.
Vodafone matches Tesco Mobile with a 14.4% price hike on mobile plans and sets its broadband price increase slightly higher than BT, EE and Three, which are hiking prices by 14.1%.
Here’s everything you need to know if you’re a Vodafone customer and what you’re options are.
Vodafone hikes
Will the Vodafone broadband hikes affect you?
If you’re a Vodafone broadband and landline customer who signed up between 2 February 2021 and 23 February 2023, you bill will go up by 14.4% from April.
Vodafone broadband and landline customers who signed up on or after 24 February 2023 will not be affected by the price increase.
Those on the Vodafone Essentials plan (its social tariff) will see no price hike on their broadband bill.
If you are on a Vodafone broadband and landline plan but signed up before 2 February 2021, the price hike that will affect your bill will be announced in March, based on February’s RPI figure.
Will the Vodafone Mobile hikes affect you?
Mobile, tablet or smartwatch users who signed a contract between 8 December 2020 and 23 February 2023 will see a 14.4% hike.
But note, if you’re on a Vodafone EVO plan, you will only see the 14.4% hike on your airtime plan, not on what you pay for your device.
Vodafone mobile customers who signed up on or after 24 February 2023, you will see no price hike until April 2024.
If you signed up for a Vodafone mobile plan before 9 December 2020, your price hike will be announced in March based on February’s RPI figures.
What are my options?
If you are still within your minimum term contract, whether that’s mobile or broadband then you cannot leave penalty-free.
If you are out of your minimum-term contract, you can leave penalty-free. But note that most providers are also hiking their prices, so it’s a matter of shopping around and seeing which offers a better deal.
So far is Shell Energy is hiking prices by 13.5%, Virgin Media is hiking its prices by 13.8% and Sky Mobile is hiking its prices by 9%. So it’s worth checking these providers if you’re looking for a cheaper contract.
If you are stuck in your contract for a while, it’s still not all bad news. Use the power of haggling to get more for your money or see if Vodafone is willing to price-match another provider.
If you can’t afford to pay your bill due to the price hike, it’s best to get in contact with Vodafone as soon as possible to explain your circumstances and see if you can work out an affordable payment plan.
Related articles
Vaishali graduated in journalism from Leeds University. She has gained experience writing local stories around Leeds and Leicester, which includes writing for a university publication and Leicester Mercury.
She has also done some marketing and copywriting for businesses.
When she is not writing about personal finance, Vaishali likes to travel and she's a foodie.
-
-
Seven ‘awful April’ price hikes – how to beat them and save money
A whole heap of price hikes are coming in this April – we run through the main ones along with ways to beat them and save money
By Sue Hayward • Published
-
State pension underpayment warning - have you been underpaid and eligible for more than £11,500?
Thousands of retirees, mainly women, are still owed money by the government after being underpaid their state pension. We explain what you need to know
By Katie Binns • Last updated
-
Ovo Energy launches a one-year fixed deal to beat the energy price guarantee – but can it actually save you money on energy bills?
Ovo energy has announced a one-year fixed deal for customers – we look at what it’s offering and if it can help you save money on your energy bills
By Sue Hayward • Published
-
Cost of living payments – exact dates when you can expect your first £301 payment
8 million UK households will start to receive another cost of living payment from April – we explain who is eligible and how much you will get
By Sue Hayward • Published
-
SIM-only vs mobile contract: which mobile tariff deal is right for you?
If you want to pay as little as possible for a decent mobile deal, are you better off opting for a contract or going SIM-only?
By John Fitzsimons • Published
-
Energy supplier switching: move supplier and get up to £75
A number of energy suppliers looking to draw in new customers are now offering incentives if you switch to them. We look at how much you can bag when you move to another supplier, what it involves and if it is worth it.
By John Fitzsimons • Published
-
How to save £130 by switching to OVO Energy
Looking to cut your energy costs? A new offer from Ovo Energy could bag you saving of around £130 - we have all the details
By Vaishali Varu • Published
-
Government confirms Energy Price Guarantee extension
The Energy Price Guarantee extension means household energy bills will remain at £2,500 for an extra three months
By Katie Binns • Published
-
Cheaper fixed deals from energy firms may return - first sight of what they could look like
A fixed rate deal as low as £2,200 a year for your energy may sound good - but there’s lots to consider before you decide
By Stephanie Baxter • Last updated
-
Prepayment meter ‘penalty’ to be scrapped from July - will you be £45 a year better off?
Prepayment meter customers will no longer pay more than those on direct debit from July. We explain what it means for the energy bills of the 4m households affected
By Vaishali Varu • Last updated