How to save money on your broadband bills

Keeping your monthly outgoings to a minimum can make a big difference to your finances, and your broadband bills are a great place to start

piles of money
(Image credit: getty images)

Whereas lots of us are pretty good about changing our energy suppliers regularly to cut costs, often we don’t review our broadband packages because we’re worried about losing our internet connection if we make any changes. 

However, switching to a better deal is now easier than it’s ever been, and you’ll usually stay connected throughout the whole process, so if you’ve stuck with the same provider year after year, chances are you’re paying much more than you need to. 

Here are five tips to help you save money on your broadband bills.

(MORE: Finding the best broadband deals)

1. Compare deals in your area to see if you can save money 

If you’ve stuck with the same broadband provider year after year, the chances are you might be able to find a much better deal elsewhere. There are plenty of comparison websites available which allow you to compare broadband deals in your area. All you need to do is enter your postcode and it will show you which deals are available. 

It’s a good idea to compare broadband packages on a few different comparison websites, as they won’t necessarily show all the same deals, so you might miss the best one for you if you stick to just the one site. Don’t choose a package on price alone – you’ll need to make sure it provides the speed you want and the data allowance that’s right for you. Remember to check your current contract before you switch too, as if you move suppliers before it finishes, you might have to pay an early exit charge.

(MORE: How to choose the best broadband provider)

2. Contact your provider and haggle for a better deal 

Once you know you can find a better broadband deal elsewhere, get in touch with your provider and see if they’ll offer you a deal which will compete with the offers you’ve found. 

Your existing supplier won’t want to lose you as a customer, so may well agree to offer you a package at a price that’s even better than the deals you’ve been offered by other suppliers in an attempt to persuade you to stay. 

Haggling can feel awkward, but remember that they’ve heard it all before, and you can’t lose if they won’t agree to give you a better deal as you can simply switch to a provider which will.   

3. Check that you’re not paying more than you need to for a data allowance or connection speed that you won’t use 

If you think you might be paying over the odds for your broadband package, it could be that you’ve signed up for a deal which provides you with more than you actually need. 

For example, you might have committed to an expensive super-fast fibre optic deal when in fact you rarely download films, music or other big files, and so go for a much cheaper standard package with a slower connection speed. Similarly, if your current broadband deal provides you with unlimited data, but you only tend to use your internet connection to open the odd email or do a bit of online shopping every so often, you might be better off moving to a package which offers you a fixed data allowance. 

If you don’t know how much data you tend to use each month, get in touch with your supplier as they’ll be able to tell you. 

Working out exactly how you use the internet can help you find a deal that’s both better suited to your needs and less expensive than the package you’re on at the moment. 

(MORE: Broadband speed)

4. Bundling your broadband, home phone and TV package might be cheaper 

If you currently get your broadband, home phone and TV package from three different providers, you might be able to reduce your monthly costs by getting them all from the same supplier. This is known as ‘bundling’ your services together, and often providers will offer preferential deals to customers who take more than one service from them. 

5. Think about how you pay 

If you don’t currently pay for your broadband package by Direct Debit, there’s a chance you’re being hit with additional charges each time you settle a bill. 

Although broadband providers will often allow you to pay by credit card or cheque, you might have to pay an extra fee to do this, often £1.50 or £2 per transaction. Whilst that might not sound a huge amount, if you’re paying it every month, costs can quickly add up. 

If you can pay by Direct Debit, it’s definitely worth doing so. Not only will you save on additional charges, but you won’t have to remember to pay each month as the money will be taken automatically from your account.