Tesco Pay+ and Clubcard apps to close - how to download the new app

Woman in Tesco supermarket paying at the till

(Image credit: Tesco)

published 23 February 2023

Tesco shoppers who use the Pay+ app or Clubcard app will need to download a new phone app to avoid missing out on loyalty points.

The supermarket is axing its Pay+ app on 27 February, before closing its Clubcard app later this year.

Customers who have ditched their plastic Clubcard and use one of these apps at the checkout instead will need to act fast in order to keep building up points.

Tesco apps getting the chop

The Tesco Pay+ app will close on Monday, 27 February. This app lets you store your credit or debit card details, as well as your Clubcard details.

When shopping at Tesco store, you can then scan a single barcode in the app to pay and collect Clubcard points.

Meanwhile, the supermarket giant says it will also close the main Clubcard app, at some point this year.

The app contains a digital version of your Clubcard, which can be scanned at the checkout. You can also view and spend your vouchers using the app.

The new app you need to download

To avoid losing out on points, you’ll need to download and use the revamped Clubcard & Grocery app.

It's available for free on Android and Apple devices. The app allows you to scan a single barcode to pay and collect Clubcard points in Tesco stores. It was previously known as the Tesco Grocery app.

The app includes all of the features of the Grocery app, Pay+ app and Clubcard app.

You can use it to pay, view your points balance, spend Clubcard vouchers, book a grocery delivery and check stock in your local store.

Why is Tesco making this change?

A Tesco spokesperson said: "Bringing the functionality of Tesco Pay+ into the Tesco Grocery & Clubcard app is a demonstration of our focus on providing products that closely align to the needs of Tesco shoppers."

While the date to close the Clubcard app has yet to be announced, Tesco says it will give customers “plenty of notice” when this happens.

Note that the changes won’t affect those with a Tesco Clubcard Pay+ debit card, or customers with a Clubcard Plus subscription, despite the similar names.

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Ruth Emery is contributing editor at The Money Edit. Ruth is passionate about helping people feel more confident about their finances. She was previously editor of Times Money Mentor, and prior to that was deputy Money editor at The Sunday Times. A multi-award winning journalist, Ruth started her career on a pensions magazine at the FT Group, and has also worked at Money Observer and Money Advice Service. Outside of work, she is a mum to two young children, a magistrate and an NHS volunteer.