Consumer Advice
Make sure you are aware of your consumer rights, especially if you have purchased a shoddy product or service
Latest
-
Gender pay gap: Industries that pay women the most and least revealed
Women continue to face barriers to equality in the workforce, as the industry with the largest gender pay gap pays women more than 30% less than men
By Vaishali Varu • Published
-
-
The cost of dying: How to pay for a funeral
We reveal how the cost of dying has changed, and the various options you have for paying for a funeral
By Sue Hayward • Published
-
Your rights if a company goes bust
We run through the protection and rights in place to cover you and your money when a company goes bust
By Sue Hayward • Published
-
How to book a cheap hotel room
We highlight some of the smartest ways to secure a cheap hotel room for a holiday
By Sue Hayward • Published
-
Self-assessment customers face 27-minute wait to speak to HMRC about tax returns
About 3.4 million people have yet to file their tax return. With the 31 January deadline looming, we outline the best ways to get in touch with HMRC if you have a query
By Ruth Emery • Published
-
How to haggle and get the best deals
From broadband to travel or car insurance, knowing how to haggle can get you a better deal. We tell you how.
By Vaishali Varu • Published
-
McAfee scam email warning: check your inbox for these common threats
McAfee scam emails regularly evade detection and trick people into believing their antivirus protection is expiring. Here’s how to spot them.
By George Martin • Published
-
O2 customer? Get £24 off Amazon Prime now
Amazon Prime membership deals are scarce, so if you’re an O2 customer find out how you can save £24 per year on your Amazon Prime membership
By Vaishali Varu • Published
-
Paperchase look for a buyer to avoid going into administration
From loyalty cards to vouchers and returns. What are your rights if the high street stationary store Paperchase goes into administration?
By Sue Hayward • Published
-
Two in five adults suffer financial abuse - where to get help
Around 40% of people have suffered financial or economic abuse, with most suffering abuse at the hands of a partner
By Katie Binns • Published
-
Cost of basic groceries up 30%, Which? reveals
The price of essential grocery items like butter, milk and cheese has increased significantly over the last year ‒ we highlight where prices are rising the most, and how to reduce your grocery bills
By John Fitzsimons • Published
-
Cadbury scam warning: Fake chocolate giveaway messages on WhatsApp
Fake Cadbury scam messages were widely shared on WhatsApp last Easter and reemerged at Christmas. Here’s what to look out for.
By George Martin • Published
-
Inflation drops to 10.5% ‒ what it means for your money
The rate of inflation eased in December, but prices are still rising sharply. We explain everything you need to know about why inflation is high, and what the future may hold.
By John Fitzsimons • Published
-
How does the Postcode Lottery work and what are your chances of winning?
If you like to play your luck, the People’s Postcode Lottery might interest you but how does it work and is it worth it?
By Vaishali Varu • Published
-
Wages rise at fastest pace for over 20 years - but workers still worse off
Workers’ wages are failing to keep up with the rising cost of living. We explain howto boost your income or bag a pay rise
By Katie Binns • Published
-
Cost of living payments scam warning - how to spot it
As cost of living payments are being rolled out, DWP has issued a cost of living payments scam warning. Here’s everything you need to know
By Vaishali Varu • Published
-
Asda’s Rewards Scheme: What should you do if you’re ‘missing’ cash rewards?
Asda beefs up security on its customer loyalty scheme. Here’s why and what it means for you - plus what to do if you’re missing rewards.
By Sue Hayward • Published
-
20 best places to work in the UK revealed
Which employers are the best places to work? And how can you get the most out of your current bosses?
By John Fitzsimons • Published
-
M&S scam giveaway warning: fake websites lurking in Google ads
Misleading M&S scam adverts designed to send shoppers to websites that have nothing to do with the retailer have been spotted on Google. Here’s what you need to look out for
By George Martin • Published
-
eBay vs Vinted - which is better for selling your preloved items?
We find out which is better for selling your preloved goods online, eBay or Vinted
By Vaishali Varu • Published
-
How to sell on Vinted
It’s useful to know how to sell on Vinted if you want to make extra cash on the side, selling preloved products
By Vaishali Varu • Published
-
Key dates for your money in 2023
Mark these key dates for your money in your 2023 diary so you can give your finances a helping hand throughout the year
By John Fitzsimons • Last updated
-
Gym memberships: how to cut costs or cancel a gym contract
It pays the check the small print before you join a gym or the only pounds you lose could come from your bank account. Here’s what to look for before joining a gym
By Sue Hayward • Published
-
How to sell on eBay: a seller's guide to the online marketplace
How to sell on eBay: a seller's guide to the online shopping marketplace.
By Vaishali Varu • Published
-
11 personal finance changes to plan for in 2023
There are some things you can be certain will affect your finances in 2023. We explain what’s coming your way.
By John Fitzsimons • Published
-
Top money-saving tips for 2023 from our personal finance experts
Personal finance experts share their best money-saving tips, tricks and life lessons to help you make more of your money in 2023
By Adam French • Published
-
How to turn your unwanted Christmas gifts into cash
If you unwrapped a Christmas gift you won’t ever wear or use - we’ve got some easy ways to turn those unwanted gifts into cash
By Sue Hayward • Published
-
First King Charles banknotes revealed
The first banknotes including the image of the new monarch have been revealed, and will enter circulation in 2024.
By John Fitzsimons • Last updated
-
Last posting dates for Christmas 2022 - the key dates not to miss
This year’s last posting dates are earlier than usual because of Royal Mail workers taking strike action - here’s what you need to know
By Sue Hayward • Last updated
Other versions of this page are available with specific content for the following regions: